Privacy Policy

Engage Privacy Policy

Last modified: 2024

1. Introduction

This privacy policy describes how Engage Enterprise Inc. (“Engage” or “we”) collects, uses, and disclose your personal information. This privacy policy applies to information we collect when you use our websites (including roboengage.com), mobile applications and other online products and services where this privacy policy is posted (collectively, the “Services”). It does not apply to information collected by us offline, or by any third party (including our affiliates or subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Services.

Please read this privacy policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this privacy policy.

This policy may change from time to time (see Section 9, Changes to Our Privacy Policy). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

2. Children Under the Age of 16

Our Services are not intended for children under 16 years of age. No one under age 16 may provide any information through the Services. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information through our Services. register for our Services, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at roshan@roboengage.com.

3. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Services, including information:

By which you may be personally identified, such as name, postal address, email address, telephone number, financial information, social security number, or, any other identifier by which you may be contacted online or offline (“personal information”)

That is about you but individually does not identify you, such as demographic information; and/or

About your internet connection, the equipment you use to access our Services, and usage details.

We collect this information:

Directly from you when you provide it to us.

Automatically as you navigate through our websites or interact with our Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies or other tracking technologies.

From third parties, for example, our business partners.

3.1. Information You Provide to Us.

The information we collect on or through our Services may include:

Information that you provide by filling in forms on our websites or otherwise through our Services. This includes information provided at the time of registering to use or subscribing to our Services. We may also ask you for information when you report a problem with our Services.

Records and copies of your correspondence (including email addresses), if you contact us.

Your responses to surveys that we might ask you to complete for research purposes.

Details of transactions you carry out through our Services and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Services.

Your search queries on our websites or otherwise through our Services.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Services, or transmitted to other users of the Services or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain portions of the Services, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

3.2. Information We Collect Through Automatic Data Collection Technologies.

As you interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our websites or other Services, including traffic data, location data, logs, and other communication data and the resources that you access and use through the Services.

Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:

Estimate our userbase size and usage patterns

Store information about your preferences, allowing us to customize our Services according to your individual interests.

Speed up your searches.

Recognize you when you return to our websites or Services.

The technologies we use for this automatic data collection may include:

Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Web Beacons. Pages of our websites and our emails and other parts of our Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Engage, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

4. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To provide our Services, including our website and their contents, to you.

To provide you with information, products, or services that you request from us.

To fulfill any other purpose for which you provide it.

To provide you with notices about your account or subscription(s), including expiration and renewal notices.

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

To notify you about changes to the Services or any other products or services we offer or provide.

To allow you to participate in interactive features of our Services.

In any other way we may describe when you provide the information.

For any other purpose with your consent.

We may also use your information to contact you about goods and services we provide that may be of interest to you. If you do not want us to use your information in this way, please log into the Website and adjust your user preferences in your account profile, or send us an email stating your request to roshan@roboengage.com.

5. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.

To contractors, service providers, and other third parties we use to support our business.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Engage’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Engage about our Services’ users is among the assets transferred.

To fulfill the purpose for which you provide it.

For any other purpose disclosed by us when you provide the information.

With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

To enforce or apply our terms of use and other agreements or policies, including for billing and collection purposes

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Engage, our customers, or others.

6. Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Promotional Offers from Engage. If you do not wish to have your contact information used by Engage to promote our products or services, you can opt-out by logging into the Website and adjusting your user preferences in your account profile or by sending us an email stating your request to roshan@roboengage.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website.

7. Accessing and Correcting Your Information

You can review and change your personal information by logging into the Services and visiting your account profile page.

You may also send us an email at roshan@roboengage.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

8. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained in our Services.

9. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website home page(s). The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this privacy policy to check for any changes.

10. CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at: roshan@roboengage.com.